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Document Type : Latin Dissertation
Language of Document : English
Record Number : 155410
Doc. No : 5185p
Call number : ‭5185‬
Main Entry : Heidari Beni, Somayeh
Title Proper : The Strategies Employed by Iranian Tour Guides in Intercultural Communication: Implications for ESP and Tourism
Supervisor : ; Azizeh Chalak
Advisor : ; Hossien Heidari Tabrizi
College : Khorasgan
Date : , 2013=1392
Degree : M.A
field of study : , Teaching english
College : , Khorasgan
student score : , 1392/06/12, 1391/00/00
Page No : xi , 97p.
Note : 830
Abstract : Communication with people of different cultures and various language backgrounds makes us learn more about their ways of life, history, values, habits, personality, and behaviors by which the nations are able to introduce themselves to the whole world. This study aimed at investigating the strategies the Iranian tour guides employed to communicate in intercultural contexts. In order to conduct this study, 15 English-speaking professional Iranian tour guides and 30 tourists from various cultural backgrounds were randomly selected in Naqsh-e-Jahan Square, Isfahan, Iran in 2013. To increase the reliability and validity in collecting the data, a triangulation of multiple research techniques including questionnaires, semi-structured interview, and observation were employed. To obtain the relevant data for the present descriptive research, the data were analyzed. The findings indicated that the tour guides chose appropriate affective strategies in a particular context, based on the roles, values, identities, and relationships with tourists. The tour guides used certain lingual and individual strategies in relation to the language and psychology. The findings of the study bear implications for training tour guides, ESP teachers in tourism courses, syllabus designers and may flourish tourism and the organizations such as Cultural Heritage Office in Iran..
electronic file name : 51851.pdf
Title and statement of responsibility and : The Strategies Employed by Iranian Tour Guides in Intercultural Communication: Implications for ESP and Tourism [Thesis]; Azizeh Chalak; Hossien Heidari Tabrizi
Internal Bibliographies/Indexes Note : Bibliography :p. 72-78
 
 
 
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